Shipping Policy (Updated January 24, 2021)
- All US orders over $100.00 USD ship for FREE via USPS.
- We try our best to ship all orders within 1-5 business days.
- Once your order has been accepted by USPS, please allow up to 14 days for delivery.
- Lost or Damaged Packages: If a package has not been delivered after 30 days of shipment and does not have a delivery confirmation by USPS, we will re-ship a package at no additional cost to the customer.
- Missing Packages: We are not responsible for missing or stolen packages. (But we will make every effort to help you find it!) Customers are responsible for filing a claim to USPS as long as a delivery confirmation has been issued by USPS.
- Please contact us via email: info @ petitecrown.com for any questions related to shipping.
- All Canada orders over $150.00 USD ship for free via USPS (and then Canada Post) or UPS.
- For all other international orders, please choose between the flat rate shipping of $30 or the actual shipping rate (calculated per the carrier).
- The quoted delivery times do not take into account any delays caused by customs.
- Customers are responsible for any customs duties, tax, general sales tax, value added tax or import tariffs which may be assessed by the customs authorities of the importing country.